Excellent and prompt service
As new potential renters to the Townsville region we were getting quite despondent about the whole process – phone calls, emails not being returned, misinformation, etc. Tarnya and the team at Ray White Douglas were the exception, however, and were efficient, practical and helpful in every way. We are very grateful and excited to move into our new rental property – thanks again.
Wendy – January 2020
Awesome agent that understood our needs and gave us peace of mind that our property will be looked after.
Jacqueline & Dale – January 2020
Fast and efficient
We applied with Ray White Douglas one day and were approved for the property the next day! Very fast and Tarnya and the rest of the people at Ray White Douglas that we have spoken to have all been lovely and helpful. As interstate renters the process has never been this smooth before so we appreciate it a lot.
Alex & Casey – January 2020
Once again thanks so much for everything Tarnya! You’ve been the best real estate agent we’ve ever had! And if we decide to move; I’d love for you to be the rental agent for our house.
Johanna & Ben – December 2019
Top notch experience
Friendly, helpful, very knowledgeable and professional. A great agent for first home buyers. Very lucky to have met her!
Febrio – December 2019
Absolutely excellent agent
Had seen a couple of other real estate agents before meeting Nicole and my granddaughter and I were both really happy with her whole outlook and her help in explaining a lot of stuff we were unsure about. She was very helpful in suggesting other options that we hadn’t looked at and actually ended up going with one of these options that we were more than pleased with. If I am ever looking to buy again in Townsville Nicole will be my first port of call.
Chris – December 2019
I have always heard that Nicole was the best – the best is an understatement for Nicole.
From the moment Nicole stepped foot into our apartment we knew she was the right person for the job. She was knowledgeable, professional and efficient. She informed us the market, and where she thought we should market our property at. Within 72 hours it was sold! The entire process was easy, efficient and this is why Nicole Plozza is the best in the business.
Daniel – December 2019
Best agent in Townsville, Best agent in Queensland!
As an absentee investor I brought my business to Tarnya at Ray White Douglas from another mainstream agency in Townsville, and honestly I wish I had made the switch sooner it has been the best investor-agent relationship that I have experienced across multiple states. From finding great tenants in minimum time, very thorough inspection reporting and proactive communication and maintenance action I could not speak more highly of Tarnya and the team. In addition to this, during the Townsville floods Tarnya went over and above to assist in getting a property assessed by insurance leading to early rebuild, liaising with and supporting the tenants who were displaced as a result and assisting with the rebuild representing my interests whilst unable to attend. There is no doubt that this close management has ensured a much higher level of quality in the rebuild and kept it on track for early completion. If you are in the position of looking for an agent to manage your property post flood or any property at all this is absolutely the agent you want, so long as I have investment in Townsville I will be using and recommending Tarnya from Ray White Douglas.
Drew – 2019
Impressive service and experienced team!
Throughout my dealings with Ray White Douglas they have performed above and beyond expectations, the team there is always happy and enthusiastic. Tarnya and the rental team there are extremely knowledgeable and work extremely hard to fix/ explain any problems or questions I have. The entire team there are always in communications with their clients to relay any changes in the rental or buying markets throughout the year.
Joshua – 2019
We would highly recommend Ray White Douglas for any of your real estate needs. The girls there are amazing and always willing to help with any issues. Please give them a go!
Colin & Kyliey – 2019
Always ready !
The rental management team are always ready to assist with any query & rental client challenge. Years of experience are definitely an advantage. Good job
Jose – 2019
Easy and professional to deal with
I have had the pleasure of dealing with Tarnya and the Douglas branch over the last 3 months they have been really professional in their service and understanding for my needs as a company. They helped with out of a bind with a second rental property for staff members and any issues with the rentals they have been dealt with straight away with minimum fuss. I highly recommend them to all looking to lease investment properties.
Nathan – 2019
True professional. Easy to approach with a no nonsense, get the job done attitude. She promoted my property so that it did attract a number of potential buyers. Nicole has a well developed network of professional folks (Tradies) to call on if any challenges to selling your property at the best price present themselves. I used the services of 3 such people. All of them got the job done to a professional standard and quickly, no stress. Nicole will go the extra mile to solve any challenges to selling your property. It is all done with no fuss and good communication along the way. Great to work with. Highly recommended.
Owen – 2019
I wash thoroughly impressed by the perseverance, patience and proficiency of Nicole and the team at Ray White Douglas during the recent sale process of my property. They consistently went above and beyond including organizing immediate repairs to storm damage and maintenace issues – faster than I was able to achieve through insurance and local contractors – and in compliance to enable subsequent claim success.
I’ve thoroughly appreciated your level of service and common sense in a market that can otherwise be the complete opposite.
I will certainly keep this team in mind and recommend them highly to any in need of such service.
Heston – 2019
When we were homeless after losing our house to the floods, nobody seemed to be able to help me. By chance I walked in Ray White Douglas and I walked out with a rental. Tarnya and Rachel have been nothing short of AMAZING during the whole process. I’m so grateful for their help. My experiences with real estate agents have not been great but these guys have restored my faith!
Johanna – 2019
The staff at Ray White Douglas are amazing! I would strongly recommend them especially if you are looking for a committed Property Manager. Tarnya has gone over and above to assist me and my tenants. Look no further.
Stacey – 2019
TARNYA and the team are amazing Completely committed to there clients DO NOT GO ANYWHERE ELSE
CLR Electrical – 2019
Nicole has worked so hard for us to get this sale! There have been numerous tyre kickers, and other candidates who have strung us along, made us wait, and then walk away. All of these lookers have wanted to deal with her after hours. She never complains about it. She is a very hard worker, feels our frustrations, and goes over and beyond any other agent we have ever had!
William and Debbie – 2019
Realistic price in a market downturn Excellent communication Pleasant nature
Steve and Lenore – 2019
As a first property buyer, she answered all questions even noting I was looking at other properties. She looked out for not only the seller, but prospective buyer also. She clearly knows her niche and is excelling. Very impressive woman, real estate agent and business woman.
Bridget – 2019
Sue & Frank – 2019
Nicole from Ray White Douglas worked extremely hard to get the best possible price in what was a difficult market.
Adrian & Christine – 2019
Nicole is very enthusiastic and full of energy. She coordinated all the work required to prepare the house for sale and never stopped pushing for a better outcome for us. She also kept us fully informed of everything she was doing. She at all times has acted in a most professional way.
Christopher & Gabrielle – 2019
The service we received was exceptional.
Sajeeve & Ansamma – 2019
Nicole was really great to work with, she was so knowledgeable and really went the extra mile to help us. Her and her team were so easy to deal with and always kept us up to date. I’d recommend her in a heartbeat.
Simon & Kirsty – 2019
Nicole sold our house in 7 days, which is excellent in the current market. We decided on a plan for the house, once it was empty we carried out some minor renovations and had the house staged. It looked amazing when we had our first open and the property was under contract 7 days later. I would highly recommend Nicole Plozza to sell your property.
Andrew & Nanie – 2019
Nicole is an exceptional agent who provided us outstanding service during the purchase of our family home. This was a particularly difficult period with unforeseen events occurring that potentially compromised the sale. Throughout, Nicole devised options that met both the vendors and our needs. Her communication skills are highly effective, keeping us well informed at every stage of the purchase. I would have no hesitation, whatsoever, in recommending Nicole if you are looking for the right property in Townsville.
Geoff & Bronwyn – 2019
Nicole was genuine, open & professional. She kept me up to date by communicating clearly, openly & regularly and acted with integrity, and always in my best interest.
Jill – 2018